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Call us: 01642 909766

Looking for our CBD Store?

CBD Shop: 40 Borough Rd, Middlesbrough TS1 5DW

Common queries answered

Frequently asked Questions

We have recently upgraded our website and require all of our customers to re-register due to GDRP compliance.

Depending on which shipping method you have chosen, our DPD service is next working day.

To create a account, follow the link here
My account

Once you confirm your order, we will email you with your unique tracking number. This will also be shown in your account section. 

If you have selected DPD Local, you will receive a text message or email with further details. 

You can also use track my order

To return your parcel for a refund, please ensure that you notify us of the return within 14 days and ensure that the product doesn’t have any security seals broken.

You can return the products to:
40 Bourgh road

If you have used the incorrect delivery address be sure to email us with the correct details with your Order ID number as soon as possible.

If you have received the wrong item, please contact our sales team on the contact page. We will make sure we correct this asap.

Still need help?

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