Common queries answered
Frequently asked Questions
We have recently upgraded our website and require all of our customers to re-register due to GDRP compliance.
Depending on which shipping method you have chosen, our DPD service is next working day.
To create a account, follow the link here
My account
Once you confirm your order, we will email you with your unique tracking number. This will also be shown in your account section.
If you have selected DPD Local, you will receive a text message or email with further details.
You can also use track my order
To return your parcel for a refund, please ensure that you notify us of the return within 14 days and ensure that the product doesn’t have any security seals broken.
You can return the products to:
UK CBD OILS
40 Bourgh road
If you have received the wrong item, please contact our sales team on the contact page. We will make sure we correct this asap.